Carr Workplaces

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The Carr Workplaces 5-Star Difference

Carr Workplaces is passionate about consistently delivering an unforgettable customer service experience to our Member companies. Our Five-Star Commitment means that you will receive prompt, helpful service from each and every enthusiastic member of your Carr Workplaces Team!

Highlighting our 5-Star Service Commitment is the fact that Carr Workplaces' employees attend seminars on delivering a "five star" experience offered by a five-star hotel. This type of training was selected because the Executive Suites industry oftentimes is equated to a "hotel for business."

Carr Workplaces has also established bonus incentives and implemented a quarterly "Bright Idea" program to encourage our Team to:

• Continually improve Carr Workplaces' service delivery and operational efficiency
• Discover and develop new services that would be relevant and helpful to our Member companies in running and growing their businesses

See what our customers have to say!

"Why did I select Carr Workplaces over other providers? Their team of professionals was attentive and consistently delivered a positive first impression."

I am a senior level executive recruiter who places high-level individuals with large corporations. Since it is essential that my business projects an image of quality and professionalism, I spent quite a bit of time visiting several Executive Suites providers in Washington, DC. In fact, I toured three Carr Workplaces Centers on several occasions so I could feel confident that their high-quality customer service was reliable, not random.

Why did I select Carr Workplaces over other providers? Their team of professionals was attentive and consistently delivered a positive first impression. Even when their "Director of First Impressions" (e.g., Receptionist) was on the phone, I was acknowledged and informed that she would be with me momentarily. Their attire, conduct and conversations were always professional.

While other providers can offer locations outside the DC metro area, I was willing to sacrifice that benefit for the knowledge that Carr Workplaces' professional team was handling my callers and visitors.

I needed a partner to provide me with office space. I found that partner in Carr Workplaces. I would be happy to give a recommendation to anyone who is unsure about their decision to choose you or an alternative provider.

— Alexandra Hamlet, Allen Austin Executive Search
 

"Since I moved in to Carr Workplaces, the staff has remained very friendly, professional and exceedingly competent."

When Concepts Integration, Inc. needed shared offices space we visited three providers in the area.

One provider had very nice office space but poor furniture. The shared areas were cluttered. Their staff was nice but not outwardly friendly. Another provider had smaller office space and was a little pricey. Their staff did not acknowledge me as I toured the facility other than when they initially found the manager to meet with me.

When I toured Carr Workplaces, I noticed the reception desk plaques saying "Director of First Impressions." I even took a picture of the plaques to share with a client! The front desk staff asked me if I wanted something to drink and was outwardly friendly. Ellen, their Director of Sales & Marketing, was knowledgeable and not hard-sell. She provided information multiple times and in different ways without ever being pushy. That was really appreciated. Finally, the office furniture was professional and the shared space beautiful.

Most important to me was the friendly and outgoing attitudes of the front desk staff. I could immediately see that it was a welcoming and open environment in which my staff and clients would be comfortable. Ellen also made sure that I understood, and believed, that my needs would be met no matter what and that the whole organization would be there to ensure that my company was successful.

Since I moved in the staff has remained very friendly, professional and exceedingly competent. They always have a warm greeting and ask how things are going. We actually share our successes with the Carr Workplaces Team because we consider them part of the Concepts family. This level of ongoing professionalism, caring and effectiveness has shown me that my decision to select Carr Workplaces as my Executive Suites provider was 100% correct.

Invariably, our corporate offices at 1701 Penn are deemed the "happy place" where we would all much rather spend our days.

— Mark C. Bojeun, Chief Executive Officer, Concepts Integration, Inc.
 

"With Carr Workplaces, our daily office experience is enjoyable and special treats and amenities are simply part of the package!"

Equinox Partners left another provider of shared office space because our needs were simply not being met, and our needs were pretty simple. Even though we are a small business, that doesn't mean we want to sacrifice professionalism or quality service; presenting a professional image is of vital importance to us.

After spending some time exploring other shared offices and independent office space we concluded that Carr Workplaces would be our best choice, and they have never failed us. Their support team is always efficient, courteous and intelligent. If someone calls our office, the phone never rings more than three times. If we ask for support, we are received with a smile and willingness to help.

Carr Workplaces' employees behave as if they like their jobs and their clients – what a pleasure! We are proud of our offices which feel high-end, sophisticated and as though serious business is being conducted. The clients are neat and the space is tidy. There is a certain decorum that is simply maintained. It's as if good behavior and presentation begets good behavior and presentation by all in the office. That's the impression we want to give our clients.

At Carr Workplaces we never feel as though we are being "nickled and dimed". Our previous experience had shown that other providers charge additional fees for standard office services, including something as basic as water in the conference room for our guests!

With Carr Workplaces, our daily office experience is enjoyable and special treats and amenities are simply part of the package! We could not be happier with our decision to use Carr Workplaces as our Executive Suites provider. Now, we do not spend an ounce of energy worrying about our offices – we conduct business!

— Marsha Pearcy, Equinox Partners
 

"Carr Workplaces' staff is willing to work with us to address our needs. This means more to EarthEcho International than you can imagine!"

I was with EarthEcho International for a very short time while we had our offices at another executive suites provider. We began searching for an office of our own, but while we were looking we realized that the arrangement Carr Workplaces could offer was a better fit for a company our size.

Two key factors distinguished Carr Workplaces from the competition immediately. First, you were recommended by someone we trusted. Second, Carr Workplaces did not display their brand or any signage in their reception area. Our previous provider had a large sign with their name in reception, so it confused anyone looking for EarthEcho International.

Since we have moved in to Carr Workplaces we have found their staff to be fantastic. They are willing to work with us and address our needs. This means more to EarthEcho International than you can imagine!

— Mia DeMezza, Chief Operating Officer, EarthEcho International, Inc.
 

We hope to have an opportunity to deliver "five-star service" to your business in the near future! Click here to learn more about the Carr Workplaces' Difference.